Join us for discounts and first peek!
Receive subscriber-only discounts, first peek at new rugs and information about the history and care of hand-knotted rugs.
Shipping and Returns
Shipping
Your product will ship via FedEx within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at contact@rugnet.com.
Returns
ALL SALES ARE FINAL.
We want you to be thrilled with your special purchase so please contact us at contact@rugnet.com if you have any questions, need any additional information, photos, or even a video. We can even help you make a decision on how to arrange in your room. We want you to have as much information as possible and are happy to help!